Privacy Policy

Medisol Healthcare ("we", "us", "our") is committed to protecting your privacy. This policy explains what we collect, how we use it, and how you can reach us about your data.

What we collect

• Contact information you submit (name, email, phone, country, profession)
• Documents you upload or email us for verification, attestation or registration purposes
• Technical data: IP address, browser type, device type, referring URL
• Communication logs: WhatsApp, email, and in-dashboard messages you send us

How we use your information

• To process your licensing, exam, attestation and registration requests
• To communicate with authorities (DataFlow, CORU, NMC, etc.) on your behalf
• To respond to your queries and provide customer support
• To improve our services and website experience
• To comply with legal, regulatory and audit obligations

Data sharing

We share your data only with health authorities, verification bodies (such as DataFlow Group), and service providers strictly necessary to complete the service you requested. We never sell your data to third parties.

Data retention

We retain your records for a minimum of 5 years from the date of last service, to comply with regulatory audit requirements. You may request earlier deletion subject to statutory retention rules.

Your rights

• Access a copy of the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of data not subject to legal retention
• Withdraw consent for marketing communication at any time

Security

We use reasonable administrative, technical and physical safeguards to protect your data, including encrypted transmissions, restricted access, and secure document storage.

Cookies

We use essential cookies for session management and optional analytics cookies to understand website usage. You can disable non-essential cookies via your browser settings.

Contact us

For any privacy-related query, write to support@medisolhealthcare.com or call +91 7012985364.